Your safety is our priority

After an incident has occurred in your home it is very important that you take extra care and be aware of any new risks that may cause danger to you and your family. Do not do anything that you think may place yourself or others at risk of harm or injury.

We will undertake detailed Risk Assessments of your property when we arrive for the first time and throughout your claim. We will do our best to ensure that any risks associated with the works we are carrying out are kept to a minimum and we will ensure that we make you aware of any risks relevant to you.

Do's & Don'ts

Every incident and every home is different. Your BELFOR Technician will make you aware of any specific risks and provide you with general advice to help keep you safe.

Please also adhere to the following general guidelines, to help keep you and safe and secure:

DO...

... ensure that your home is secured if you are not there.

... wear appropriate personal protective equipment (e.g. gloves, face mask, coveralls) if handling contaminated items.

... keep children and pets away from working equipment.

DON'T...

... switch back on your electrical supply or use electrical items, if affected or damaged. Unless it has been tested by a competent person and certified safe.

... switch back on your gas supply, if affected or damaged. Unless it has been tested by a competent person and certified safe.

... switch back on your water supply, if affected or damaged, until any necessary repairs have been completed.

If you have any queries or concerns in relation to this, please talk to your BELFOR Technician or one of our claims handlers on 0345 050 2309.