What “Undercover Boss” Taught Me

As a corporate executive, do you ever truly understand your company from an employee’s perspective? Surveys, suggestion boxes and occasional face-to-face meetings can help, but the best way to get candid insight is to put yourself in their shoes – literally.

Fully disguised on CBS’s “Undercover Boss”, BELFOR CEO Sheldon Yellen crouched through water damaged crawlspaces, scrubbed fire damaged soot and spoke candidly with employees to unmask a unique outlook he never knew was possible.

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